Web Hosting Related Questions
Domain Name Related Questions
What is virtual domain Web hosting?
We specialize in virtual Web hosting, which means that you can find a home for your Web site on our high performance Web servers and establish your presence on the Internet with your own unique domain name. This is a very intelligent and cost effective alternative to hosting your own web site internally. Our shared hosting environment gives you the benefits of high performance servers, high bandwidth connectivity that can seamlessly grow with your needs, pre-installed software and guaranteed reliability
, all at a small fraction of the cost of doing it yourself.
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Do you offer internet access?
No. Local Internet access will be necessary to maintain your Web site and retrieve your e-mail. Because we provide only Web hosting, we can provide you or your business with the most dynamic hosting environment available anywhere.
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Do you offer web site design services?
Yes we do! Please visit our Web Design page for additional information. If you need help with a feature, a custom cgi script, digital image editing, graphic work or an entire site designed we are happy to work with you to acheive your goals.
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Can I upgrade my account ?
Yes. You can upgrade your account at any time. We will invoice you for the pro-rated monthly charges. There are no additional charges to upgrade your account. Please e-mail your request to us and be sure to include your domain and userID.
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Is 2.5 GB/month of data transfer going to be enough?
Our experience has shown that 2.5 GB/month will be more than enough bandwidth for the average Web site. Depending on the quantity and size of your files, this could support thousands of hits per month. Note that only a small percentage of our customers have exceeded our data transfer threshold. Should your needs grow, however, we have cost effective plans that are designed to grow with you. For example, most of our customers begin with our Primary plan. Those whose sites have become quite popular have either paid for additional data transfer or have upgraded to our Classic plan, which has much higher data transfer limits.
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How do I transfer files to my Web site ?
Files can be transferred to the Web server via File Transport Protocol (FTP). If you need FTP software, there are numerous programs available online. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. An FTP tutorial is available for first-time users.
Microsoft FrontPage users can 'publish' their sites to our server and should not use FTP.
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Will I have unlimited access to update my pages ?
You have unlimited access via FTP
24-hours a day. As such, you can create and maintain your Web pages on your own computer and upload files to your Web site at your leisure.
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Can I use my account for commercial purposes ?
Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information available to the users of the Internet community. In addition, our Classic plan and higher plans provide many of the features you would need to set up your own online commerce solutions.
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Can I resell space within my own account ?
Yes. You can resell space within your account. However, you will be responsible for its content and data transfer. It will not be possible to acquire multiple account passwords for FTP access or set up sub-directories of your domain to have their own domain names.
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How long does it take to set up a new account ?
Most accounts are set up and active within 24 hours! Once an account is set up an activation notice will be sent you via e-mail including a userID, password, and FTP hostname. You can begin uploading files to your new web site immediately thereafter. Domain account users will be given a temporary URL to access their site via the Web prior to the completion of either domain registration or transfer.
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Domain Name Related Questions
Can I check domain name availability?
Yes. You can check domain availability directly from our Web site. Visit our Domain Registration section.
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Will I be able to access my domain name with or without the 'www.'?
Yes, you will be able to access the domain name with or without the 'www.' in front. For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".
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Do you handle domain registration?
Yes. When an account is activated with a new domain name, we will automatically register the domain name. The information for the registration is pulled directly from the order form. Registration typically completes within 24 hours, and propagation typically takes about 48-72 hours.
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How long does it take before my domain name is active?
Once your domain name has been registered
, it usually takes about 48-72 hours before it is visible to all users of the Internet. All Internet providers must update their records (DNS tables) to reflect new site locations. This process is called propagation.
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What is your fee for domain registration ?
We charge $30 to register a new domain name. This fee covers the first two years, as we currently bill at a rate of $15 per year.
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